Our Policy

Delivery
PHOL ONLINE provides shipping to the address registered only, express delivery within 1-3 business days by Thailand Post EMS service and five business days for standard mail (excluding Saturday - Sunday. and national holidays)
Security Policy
PHOL ONLINE payment system via credit card is operated through the K-Bank payment gate-way which customers credit card will not be recorded on our website which makes it safe from being any smuggled use of your credit card. You will receive a confirmation message from the bank via your computer within a short time after the payment transaction is completed. The system has been developed with the most advanced security of information shifts from the Bank of Thailand. The standards are recognized internationally, we are confident that no one can sneak back tampering or modification of the transmission.
Return & Exchange
Please check authenticity Terms and conditions before ordering. Phol Dhanya PCL. reserves the right to accept any kind of return or exchange product unless an error occurred from the process and transportation only. You can change the product offering within 14 days from date of receipt. Please see detail on Shipping&Return policies.
Ordering
You can easily order in PHOL ONLINE by clicking the Add to Cart. button under each product item and view all your purchases in your shopping cart button at the top of the page.
Payment
Payments for purchases can be done PHOL ONLINE 3 channels:
1. Transfer money to our bank account listed in the Check Out Page, then, fax receipt to 02 791 0100 or send an Email to pholonline@pdgth.com
2. Credit card payment by entering credit card information as described through security K-BANK GATEWAY.
3. Payment via PayPal account for an account PayPal.
Price & Promotion
The price of product is depend on each item. Some items may depend on quantity or promotion of that Item, however, price will be calculated automatically when a customer purchases in amount or quantity following the condition.